Online shopping is a bit difficult. I entered 2 metres of a fabric but in the cart it separated it into 2 different amounts (which did total 2m) so that was odd. Finding where to enter a gift card was difficult. I had soneone help me and we still couldnt find it. It took the shop owner helping us to finally get it. The physical shop itself is lovely. Would be nice if I could have redeemed my gift card in the shop instead as choosing fabric online is not the same as in person.
Thanks so much for coming in and shopping with us. Just to clarify, there are 2 kinds of gift cards we sell - online and instore. One cannot be swapped for the other. An online gift card (the type you were given), can only be used for online shopping. An in-store gift card can only be used for in-store shopping. Our online system is not hooked up to our instore register so we cannot redeem an online gift card for purchases at the till. So to use your online gift card, your order had to come in and be processed through our online store. I imagine that the person buying you the online gift card thought that since you live out of town, it would be the best one to gift you. They probably didn't know that you would be coming to the store to shop and would want to redeem it after choosing your fabric in person.
Yes, the 2 m of fabric was separated on the online order into 2 separate entries (which still totalled 2 m). This is due to the fact that you chose the free panel offered at the time for over $50 of fabric purchases. This is simply how the online shopping platform handles the redemption for the panel, and in no way affects your purchase. We have no ability to change this on the back end. However, you still receive one continuous piece of 2 m of fabric and the free panel. This is explained on the product description for the free panel so customers are not taken by surprise.
I thank you again for your patience that day. Due to the screen size, shopping on a cell phone is a little more difficult than using a desktop computer or even a tablet.
I needed a binding fabric and didn't have enough of the border fabric, so searched for a close match on Along Came Quilting. I ordered what looked close and I couldn't have gotten a closer match. My experience ordering on line was efficient, and the shipment came quickly.
First time shopping here on line. Very quick shipping.
Friendly, responsive staff. Great shopping experience!
Ordered 2 Fabric Cafe pattern books and they came well packaged with no bent corners or damage to books. I am very impressed with how I received them.
Living in east central Alberta there are no quilt stores less than an hours drive away. I so appreciate the willingness of your staff to pick out fabrics for my pattern and email me the suggestions, and then send it to me!
Great shopping experience, Fast shipping
Would recommend
My package arrived fast, ahead of schedule and was well packaged. As always, the fabric was high quality and the colors are well represented on the site. I might add that the selection of fabric is outstanding and I always find what I'm looking for to complete my projects.
Fantastic selection and ACQ on line ordering makes it so easy. I know I can get help by phone or email if I need to but on line info is easy to find. And very happily find other items to make shipping cost to Ontario work better for me.
I always get prompt service when ordering online . Staff are friendly and helpful
Perfect communication when an item was out of stock they sent me am message saying that it was back in stock. I ordered it and it was shipped very quickly
I have received my item from your incredible store. Hats off to your packaging team as it arrived in Ontario very quickly and not damaged in the slightest. I wish I could say this about all my online orders!?!
Thank you for the speedy delivery and of course the fantastic sale price!
Great shop, had everything I wanted and fulfilled my order quickly and it arrived fast!!
Great store, great service and wonderful staff. I have always been pleased with all of the fabrics I ordered.
WONDERFUL BUSNESS TO BUY FROM. ⭐️⭐️⭐️⭐️⭐️ I wrote to ask how much shipping would be to Australia the fabric I required, and was responded to promptly with all the relevant shipping information. Thank you so very much. My parcel arrived safely and promptly. ❤️💋
Love ordering from here online. They always have the newest items and they get shipped very quickly and easily.
Best service and selection I have found yet. Thank you so much :o)
My "Go To" store. I love checking through the remnants, end of bolt and sale items and have often found just what I was looking for. Prices are generally best deal around and they have a great selection of fabrics and products. Shipping is reasonably priced and very prompt. Love them!
ACQ always has a wide variety of designers and it’s hard to resist purchasing fabric each time I visit the store. Staff are helpful and knowledgeable about their products.
I’m a huge fan of all K Fassett fabric..love shopping at Along Came Quilting…
After buying a 2nd sewing machine, I needed an insert for it for my existing SewEzi table. One quick call to the store and the insert & necessary 'quick change' height adjusting thingies were ordered. They arrived last week & everything fits together seamlessly (haha!)