I placed my order for a piece of linen and at time of checkout, I couldn’t find the option for letter mail. Sent an email to change the delivery method and I got no response. It ended up costing me $20 to mail fabric that should have cost substantially less . First time ordering from here and it will be my last time.
Sorry Diane, we never received your email or we certainly would have sent it lettermail at our lettermail shipping rate. There is no shipping option for lettermail at checkout anymore, and our shipping page explains why. Putting in a note under 'Order Instructions' when viewing your cart is another way to inform us that you want lettermail, as is calling our toll-free number. I understand that you won't be ordering from us again, but for anyone wondering about lettermail, here is the link to our shipping page (found at the top and bottom of every page on our website) with a highlight to the lettermail shipping section:
https://alongcamequilting.com/policies/shipping-policy#:~:text=Regarding%20Letter%20Mail,extremely%20disappointed%20customer.
The experience was so positive..the wedding site easy to navigate and my fabric arrived in three days to BC. To top it off..a hand written thank you when I opened the package. This alone means I will order from this place rather than go to a fabric shop. Effortless..positive. I am world that isn't so pleasant..this made my day.
I love writing those notes, and I'm sure Sharon does too! It's wonderful to hear when they are appreciated. Thanks so much for leaving a review. Happy Sewing! Linda
Service was so fast! It was less than 48 hours from the time I placed my order to when it arrived in my mailbox.
I have been shopping online at Along Came Quilting since Covid. I have never been disappointed. Here are the things that make it amazing:
Easily navigable website
Many options to choose from- inventory is excellent
Personalized help when I need it
Speed of service- I always get my package in a very timely manner
Free shipping with my orders
I feel really appreciated for my order. The handwritten thank you message and a thank you gift on occasion are lovely surprises
I am glad to shop “local”
And- you are Canadian and an all round super star shop.
Thank you very much!
Whoo-hoo, thanks so much Christine for such an awesome review! We just love being called an 'all round super star shop'. Hee hee Smiling from ear-to-ear over here. 😁
Really quick service for a fabric order. Only a few days from Calgary to Ottawa! Happy, happy!!!
Shipping was so fast ! I didn't even have time to miss a beat sewing.
We never want to hold up progress! Keep the pedal to the floor, and keep on sewing! Thanks for the review. 😁 Linda
Along Came Quilting has always been my go-to store for my sewing needs. I was so pleased when they started carrying supplies for cross-stitching, as now I can get even more of my crafting supplies there. I purchased this kit online and their communication was excellent and delivery was prompt. The kit is high quality and I can't wait to start it. I have already referred several of my cross-stitch friends to Along Came Quilting for their own shopping needs. I love this store- they are always so helpful and have everything I need (and some things I didn't know I needed until I saw it!).
Thanks so much for such a great review Sara! We're new to the hand stitching part of the business and are slowly stocking up. Please feel free to let us know if we are missing anything that is a must have! Have fun with your new kit. 😃
I love ordering from this store when I can’t get to Calgary in the Winter
They are always conscientious about getting the order just right with a phone call if there is a change. I have had nothing but POSITIVE service from this store and their fabrics are always beautiful and COLOURFUL and a great selection.
Well Bev, that is a very positive, beautiful, and colourful review! We are very glad to be of assistance - both online and instore. Thanks so much. Linda
Five stars!!
The fabric was perfect… exactly as presented. And I can’t say enough about the excellent customer service… Exemplary!
oooh - exemplary! My goodness - thank you for the review!! Linda
This is my “go to” shop when I need anything quilting. Service is excellent.
Thanks so much Jean! We are very happy to help. 😊 Linda